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• We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
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Player claims that payment has been delayed.

While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at. Mathematically correct strategies and information for casino games like blackjack, craps, roulette and hundreds of others that can be played. Every reputable online casino will have a page dedicated to terms and conditions where players can read into all the rules and requirements of being a member. There are quite a few Video Poker games accessible to players.
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You can reach our team instantly through the chat widget on our website. Our support operates around the clock with multilingual assistance and dedicated VIP services. The minimum withdrawal amount matches our deposit minimum at $10. Verification is required for all withdrawals to comply with gaming regulations.

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He noted that no account verification had been requested despite using a welcome bonus. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. A selection of games from multiple game providers have been checked and NO fake games have been found.
VIP members enjoy higher limits of $1,500 daily and $20,000 monthly. Our withdrawal limits depend on your account status and VIP level. Prepaid cards like Paysafecard and Neosurf provide anonymous deposit options. You’ll find the same high-quality graphics and smooth gameplay as our desktop version.
He submitted all required documents, but his proof of bank account was repeatedly rejected, despite providing a daily transaction history. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. Caspero Casino has an average customer support, judging by the results of our testing. The table below shows the casino’s win and withdrawal limitations.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. When reviewing online casinos, we collect information about their customer support and language options.

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The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks.
Our team can connect you with professional counselling services. We train our support staff to recognize problem gambling signs and provide appropriate resources. Cryptocurrency payments receive specialized support with current exchange rates and blockchain confirmation tracking. We provide basic strategy guides for blackjack, baccarat, and poker variants. Free spins have 40× wagering requirements with specific game restrictions. We explain these conditions clearly before you claim any promotional offers.

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The website also features a coin system where players can earn coins from tournaments and challenges, which can be later exchanged for a myriad of other rewards like cash bonuses, free spins, free bets, and bonus crabs. You’ll find online slots, live dealer tables, crash games, and classic table games — each with plenty of variations to keep things interesting. As online gaming keeps expanding in popularity, ensuring robust security measures to protect player data has become essential for casinos like Caspero.