The player contacted the casino’s licensing authority to raise a complaint. The player contacted the casino for clarification but received no response. We recommended the player contact their payment provider and provided guidance on the process. After multiple unsuccessful attempts to withdraw the winnings via bank transfer, the player provided another bank account for the transfer. He had attempted to contact the casino multiple times, but the live chat was disabled.
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All reviews

Based on the test we have conducted, we have rated the customer support of Betzino Casino as good. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. The table below shows the casino’s win and withdrawal limitations. Based on the categorization we use, this makes it a medium-sized online casino.
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